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gSyncit - Error countered while reading settings file

ERROR:

Error countered while reading settings file [...\settings5.dat]. The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters.

RESOLUTION:

This issue occurs when the gSyncit primay and secondary backup settings files become corrupt. If you have a system backup then you can try restoring the gSyncit settings file mentioned in the error message from a backup copy. The alternate resolution requires resetting the gSyncit settings which also require reconfiguring gSyncit. 

 

1. Go to the folder C:\Users\<user>\AppData\Roaming\gSyncit\ indicated in the error message.

2. Rename the file settings5.dat to settings5.dat.old

3. Delete the file settings5.dat.bak

4. Restart Outlook.